Frequently Asked Questions/Fees

What are your fees?

The standard fee for a 50-60 minute counseling session is $175. We do offer reduced fees based on client need and counselor availability.

Do you accept insurance?

As a clinic, we are considered out-of-network. Many of our clients choose to use their out-of-network insurance benefits for a partial fee reimbursement. After receiving payment from you, we provide you with a receipt that will contain all of the needed codes and diagnostic information that your insurance company would require in order to allow you to utilize your out of network benefits.

You may contact your insurance company directly to determine your out-of-network benefits, or you may click on the link below to determine your benefits. We have partnered with Mentaya to help clients use their out-of-network benefits to save money on the costs of therapy. Use the tool below to see if you qualify for reimbursement.

How does using my out-of-network insurance benefits impact me?

When using your insurance benefits it is important to be aware of how this impacts your confidentiality. When using your insurance, you must be given a clinical mental health diagnosis. Based on the fact that a mental health diagnosis is required in order for your treatment to be approved, it is also necessary that your diagnosis become part of your permanent medical record which can be reported by your insurance company to the Medical Information Bureau. Although much progress has been made in reducing the stigma associated with mental health issues, there are still some jobs and positions where you may be penalized if certain mental health diagnoses were to appear on your record.

By using private pay for your mental health needs, you and your therapist alone have control over the disclosure, nature, and duration, of your treatment.

Financial Assistance and Scholarship Information

What financial assistance is available if I am unable to use my insurance?

As a clinic, we partner with several different organizations which are able to provide either partial or full coverage of counseling expenses. Some of these organizations include:

Liz’s Legacy: Providing financial scholarships for children and teens 18 and under

Camaraderie Foundation: Providing full payment of services for any post 9-11 veteran and/or their family members.

Various churches and other non-profit organizations on an as needed basis.

What is a Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.